FACT:
Utility Theft is a crime and punishable by law.

FACT:
Utility Theft costs businesses and tax payers over a billion dollars in lost annual revenue.

FACT:
Meter tampering is dangerous and could result in a fire, shock or even death to the perpetrator or the utility staff.

FACT:
Even with the best Vacant Recovery Program (a VCR or VR) in place, 35% of all recoverable expenses are not identified due to mis-processing of utility bills and move-out violations.

FACT:
76.2% of all residents who moved into a multifamily unit did not have electricity transferred to their name at the time of move-in, as required by the lease. (Texas - 2007)

FACT:
10.1% of move-in violators in Texas in 2007 were delinquent 2 to 6 months in enrolling with an electric provider, necessitating constant invoicing and additional vacant bill payment charges. (Texas – 2007)

FACT:
Utility companies serving your communities do not provide vacant cost identification.

FACT:
Without a Vacant Recovery process, a typical 300-unit community loses an average of $19,985 in annual cash flow due to electricity theft.

FACT:
Even with a Vacant Recovery process implemented, a typical 300 unit community loses a minimum of $6,900 per year in annual cash flow due to move out theft.

FACT:
At a cap rate of 6%, owners can increase property valuation by $115,000 to $330,000 per community if all electricity theft is eliminated.

FACT:
11.4% of move-in violators did not have electricity service in their name 20 days after move-in.  Many went on for months, never taking responsibility for their electricity service.

Shouldn’t site managers be focusing on more important tasks than comparing utility reports and rent rolls?

FACT:
The longer the time lag, the less likely you will recover vacant violations. This is especially true at move-out, where the vacant bill typically arrives after the resident’s deposit has been returned, greatly reducing the potential for recovery.

The White Papers listed below will help you understand the value that CSASecure® provides. These documents point out several of the misunderstood costs affecting your bottom line.

CSASecure® White Papers

Electricity Theft White Paper	Utility companies can learn "How to Identify Electricity Theft in Apartments without Hardware or Software Investments".
VCR and CSA Violations White Paper	This white paper illustrates why a Vacant Cost Recovery program alone is not the answer.

CSASecure® Customer Surveys

June 2010 CSASecure Survey Results

April 2009 CSASecure Survey Results

May 2008 CSASecure Survey Results

August 2007 Customer Survey Results